How do I return an item?

SHIPPING


Orders are generally shipped within 24-48 hours.


We ship via USPS. If we are able to purchase postage for less than indicated by our shipping calculator, we will pass the saving on to you.


Packages are mailed Monday through Friday, excluding holidays.

International orders: Customs, import, as well as any other third party fees which may arise are the responsibility of the buyer and are not included in our pricing.




RETURNS

We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

• without showing signs of wear or damage in any way
• within 7 calendar days of the delivery date (after 7 days no returns are allowed)
• must not be a special order or a custom order

If an item is received damaged or is incorrectly shipped by us please contact us immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item sent from our store. Items returned to us AFTER 7 days and WITHOUT contacting us, will NOT be refunded.

The shipping costs for returns will be the buyer's responsibility.


Woodland Wildcraft
P.O. Box 2005
McCall, ID 83638
Customer Support Phone: (208) 315-4708 between 10:00 am & 4:00 pm Mountain Standard Time
Customer Support Email: info@woodlandwildcraft.com
At any time. Thank you.